Virtual phone number countries

Kenya virtual phone number

Have your own phone number in Kenya for a few dollars per month. Incoming calls can be forwarded anywhere worldwide at the cost of a local call.

In this article, we will explain how it works and how you can get a virtual phone number in Kenya now.



A virtual number is a real phone number

A virtual phone number is actually a normal, real phone number. The only difference is that a virtual number isn’t connected to any physical phone line or to any SIM-card.

You can make and answer calls with free apps for Android and iOS or your laptop.

People calling your Kenyan virtual phone number will have the same experience as if calling a regular local number.

When you make calls from your number – people you call will see your number before answering.

You can get your phone number in Kenya here.



Area codes of Kenya

Kenya’s telephone system, like many others, uses area codes to identify the geographic location of a phone number. Let’s delve into the whole story to keep any confusion at bay.


Understanding Kenya Phone Numbers

A Kenya phone number typically consists of 9 digits after the country dialing code +254. They vary based on service, region or provider. Understanding these numbers is key. It could help you distinguish between a mobile number and a landline number, for instance. So, let’s break it down.

Location Country Code Area Code Description
7xx Mobile numbers start with 7, and range from 700 000000 to 799 999999.
Kenya Nairobi 20 Landline numbers start with a 1- or 2-digit area code, followed by 6 or 7 digits.

A Closer Look at Area Codes

For landlines, area codes give a clue about the geographic location of a number. Do keep in mind, that area codes are only used with landline numbers, not mobile phone numbers. We sum up the common area codes below:

  • Nairobi: Area code 20 is a popular Kenya telephone number for businesses due to its association with Kenya’s capital city.
  • Mombasa: Another key Kenyan city, Mombasa, uses the area code 41.
  • Other regions: Other key regions and their respective codes include Nakuru (51), Kisumu (57), and Eldoret (53).

Maintaining Professionalism

Appearances matter, and using a locale-specific number can play a vital role in giving a professional image to your business. Thus, having a Kenya cell phone number or landline number from Nairobi or Mombasa can communicate a commitment to the local customers.

To conclude, understanding the structure of phone numbers and area codes can be a small but meaningful step in better-navigating interactions in Kenya. As we like to say, small things make a big difference.


Different types of numbers

In Kenya, it is possible to buy phone numbers in Nairobi with area code 20.



Who can buy a phone number in Kenya?

Anyone in the world can buy a phone number in Kenya.

We are required by our providers to know who our subscribers are. Due to this, you are required to submit your address – anywhere in the world – and an ID number.  In some cases, you may be asked to provide proof of address and ID.



Try free

You can try a Kenyan virtual number for a couple of days for free by starting a free trial now. If you like the way it works, you can keep it.

If you take no action, the number will be removed automatically and there is no cost for you



What does it cost?

The cost for having a virtual phone number in Kenya is based on the following components.

  • Monthly cost
    From $9.99.
  • Calls and call forwarding
    Costs as a local call
  • Optional add-on services
    Voice response and call recording require that you have a paid plan (starts at $9.95 per user and month). This includes free calls, call forwarding, and free phone numbers.



Features of Virtual Phone Numbers in Kenya

In an increasingly global market, having a local presence can boost your business credibility. With Sonetel’s Kenya phone numbers, you can create that local feel without needing a physical office in the country. Here are some notable features of a virtual Kenya number:

  • Real phone number. Every Kenya cell phone number provided by Sonetel resembles a typical local number. Whether you’re making a call or receiving it, your clients would interact with it like any other local phone service.
  • Global accessibility. No matter where you’re based, you can buy a Kenya telephone number. As a global citizen, you only need to provide an address and ID proof.
  • Advanced features. Sonetel’s Kenya numbers also grant you a wealth of advanced features. This includes call forwarding, call recording, and AI-powered content creation tools.
  • Cost advantage. It slashes calling costs. When calls are forwarded, it’s charged as a local call. This paves the way for cost-effective communication.


Misconceptions about Kenya Virtual Numbers

Misconceptions about virtual numbers hinder people from reaping their benefits. Many assume that these numbers are complex, costly, or solely for large businesses. But Sonetel’s Kenya number is easy to use, affordable, and tailored for small businesses and entrepreneurs as well.


Useful Tips

There are ways to maximize the benefits of your Kenya virtual phone number:

  1. Proper setup. Make sure to set it up correctly. This includes choosing the right subscription plan that fits your needs.
  2. Legal consideration. Always stay informed about the legalities of call recording if you choose to use this feature.
  3. Explore features. Make use of enhanced features to add a professional touch to all your calls.

The benefits of a Kenya virtual phone number are too good to miss. These numbers connect you with your customers in Kenya. They create a strong local business presence, fostering trust and potential partnerships. It’s an investment that can be beneficial for business owners intending to expand their operations in Kenya.


Answer calls

The easiest way to answer incoming calls to your phone number in Kenya is to forward all calls to your regular mobile phone number or to a landline number.

When you receive a forwarded call, you can see the number of the caller – or the virtual number they called – depending on your settings.

Call forwarding worldwide costs like a regular local call.

There are many other options available for call forwarding, such as answering calls with voice response, sending calls to team members, etc.



Make calls

You can make calls from your number in Kenya by using our free Android, iOS, or web app. You can import your regular mobile contacts into the app and call anyone you know with a click.

The person you call can see your number. You can choose if you want to show one of your Sonetel numbers or your regular mobile number.

You will be charged local call rates for the calls you make.





SMS is not supported on any virtual numbers from Kenya.



Voice response

If you want to add voice response to your phone number (“For sales, press one…”.) you need to have a paid plan. This gives you access to the “Voice apps”.

You can easily create menus for callers, announcements, or voicemail boxes.

Text-to-speech can be used to create the messages to be played to callers. Simply type in the message you want to be converted into an audio message. You can also upload audio files or record new messages with your phone.



Call recording

Call recording is available if you have a paid plan.

Only use call recording if you can do it without breaking any laws in the country of the phone number, or in the countries where you – and the person you are talking to – is in.




Subscription options

Here are the options for having a phone number in Kenya.

  • Free with Plans
    Premium and Business are optional “all-inclusive” plans that are charged per user and month. They include free phone numbers for every user in your team.
  • Pay for it
    You can subscribe with monthly renewal, or 1-year or 3-years. The longer the subscription – the lower the monthly cost. You pay in advance for the entire subscription period. You can turn off auto-renewal whenever you want.




Are there any limitations?

Yes, there are different limitations, depending on what type of subscription you have.




Benefits of having Sonetel’s Virtual phone number for Kenya

Now, let’s discuss how Sonetel’s Kenya virtual phone number can make a difference to your business operations. Here, we’ll lay out certain advantages you stand to gain:

  • Connectivity. Our Kenya phone number helps you establish a strong local presence. Callers in Kenya dial a local number, adding a layer of trust and accessibility to your business.
  • Flexibility. Forget being tied to a specific location or a physical line. Incoming calls can be forwarded to your mobile, a landline, or a VoIP service. You get to stay connected, without being chained to a desk.
  • Affordability. With a Kenya cell phone number from Sonetel, you benefit from local call rates. This can result in significant savings for you and your customers.
  • Functionality. Our service also includes features such as call recording, voice response and even AI-powered content creation tools. Although remember that in some countries use of call recording may be governed by laws.

What to Keep in Mind

While setting up your Kenya telephone number, avoid common mishaps like getting tripped up by legal procedures. For instance, we may require proof of address and ID-number for sign-up. So ensure that such documents are readily available.

Make the Most of Your Kenya Number

Incorporating practical strategies, you can amplify the advantages of your Kenya number. Think of this as a local identity for your global operations.

  • Integration. Import your existing contacts into our Android, IOS or web app. This can streamline your call handling process.
  • Representation. Put your Kenyan number on your business cards, social media profiles and websites. This can increase local recognition and trust.
  • Strategize. Use the call recording feature for quality checks and staff training. Just make sure you are compliant with local laws in this regard.

Why this matters

Your business needs a home. With a Kenya virtual phone number, that home can be wherever you want it to be. Think of the harmony – you sipping coffee in a cozy café, while seamlessly addressing customer queries from Kenya. With Sonetel’s virtual phone number for Kenya, you’re not just buying a number, you’re buying a gateway – a gateway to a brand new world of communication opportunities.


Why do you need a Virtual phone number in Kenya?

Now, why might someone require a virtual phone number in Kenya? There could be many reasons. Let’s cut to the chase and shed some light on a few key scenarios.

  • International Expansion. If you are an entrepreneur or small business owner looking to expand internationally, a local Kenya phone number might prove to be a very useful tool for your endeavors. It’s a simple way for your Kenyan customers to reach you, without having to make an international call, making your business more accessible and customer-friendly.
  • Professional Presence. Having a local Kenya number suggests a physical presence. It gives your business an air of professionalism, and credibility and makes it seem like you are an established entity within the region.
  • Cost-Effective. Virtual numbers are, in essence, less expensive compared to traditional phone lines. The setup is easy, there’s no need for any special equipment, and the overall management of virtual numbers is both cost-effective and practical.
  • Increased Productivity. With the ability to manage calls from anywhere in the world, a virtual Kenya telephone number offers flexibility. Employees can efficiently handle calls and maintain productivity, whether they are in the office or on the go.

Picture this, on a Monday morning, you’re sipping your coffee in New York, and you get a call from a client in Nairobi. With your virtual Kenya cell phone number, it’s business as usual.

You discuss the client’s needs, strategize about solutions, and schedule a follow-up meeting. And your client feels like they just dialed a local business number, not an international one. It’s a win-win.

A word to the wise, do ensure that you know the legalities surrounding call recordings in your location and your target market’s location. As we mentioned earlier in this article, recording calls may come with certain legal conditions in some countries.



Overall, a virtual phone number in Kenya can be a valuable addition to your business strategy. It’s simple, affordable, and loaded with features. In our interconnected world, investing in resources that bring us closer to our clients is a must for a thriving business. And a virtual phone number does just that.

Just ensure you pay attention to the technicalities and handle the process with the professionalism it deserves. Utilize these tips and you’re on your way to business success in Kenya.


Photo by Cody McLainJoseph NdunguSergey PesterevDavid Clode and Yonko Kilasi on Unsplash